We want you to be completely satisfied with your online purchase. If you are dissatisfied or would like to make a return for any reason, we will gladly accept the return of your items. But the product must meet certain conditions!
Items should be returned in their original condition , without any signs of usage or installation marks .Same applies to the packaging. Any security labels must stay untouched ,once the item is broken, it is not returnable.
* In order to return a product you must first request a Return Merchandise Authorization number (RMA) ,in order to get this number please use Contact Form by choosing Contact Us.
Simply copy and paste the already filled in form below to the contact form
Reason of return :
Email address :
Order number :
You will receive an email with an exact return address and detailed instructions on how to return a product.
* Remember to place inside the return parcel copy of the original invoice we send to you with the order.
* Overseas customers: If your return request is accepted you will need to return the item to us within 14 working days. Returns after this time may not be accepted.* You have 14 days to return the product after purchase after this period return or exchange will be not valid.
Simply return item to us. If the item is unopened and unused, we will happily exchange and send you the new item that you requested .If there will be a price differences between them ,the difference must be paid in order to dispatch the new item.
NOTE TO OVERSEAS CUSTOMERS : Return paperwork must be filled in correctly and marked as RETURN , In case of lack of this information, we incur non-standard charges, so unfortunately we will have to reject the item.